Every ArtBinder subscription includes dedicated support from a member of Client Success Team. They will be your ArtBinder guide and technical support over the years. For tips on how best to get started with your account set up, contact your Client Success Manager or firstname.lastname@example.org.
Additionally, new Premium client's are entitled to a complimentary one-time data migration from their old system into ArtBinder, led by our team of data experts!
What is a data migration? A data migration moves the artists, objects, contacts, and related data from your old system into your new ArtBinder account.
How long will it take? No two migrations are the same, and we will take a careful, custom-tailored approach to yours. But speed is our second highest priority, second only to accuracy.
What do I need to do? We’ll do the bulk of the work with your input along the way. High quality source material is key to a smooth data migration. We can migrate from any type of structured data set, whether that is output from a commercially-available product or from an internally-developed solution.
Examples of source materials suitable for migration:
Spreadsheet files & databases (e.g., Excel, Microsoft Access, or FileMaker Pro) that are organized with clear row & column assignments. If you’re working with multiple spreadsheets, make sure they all use the same, consistent format.
Commercial software Most art inventory products (e.g., ArtBase, ArtLogic, Art Systems, GalleryManager, etc.) provide us with suitable source material.
Image files and/or supporting documents can be imported alongside spreadsheet data, as long as they can easily be matched to the relevant objects using a unique identifier. Just ask...we’ll walk you through how to do this.
Examples of source materials not suitable for migration:
File types that are not parsable (i.e.,where the data can not be separated into unique data fields) are unsuitable for migration:
- Microsoft Word or similar documents
- Google Docs
What about confidentiality?
Throughout your relationship with ArtBinder, and starting with your data migration, your data will be treated with the utmost care. With premier cloud technology, frequent backups, and strict confidentiality, ArtBinder ensures your data is safe.
Any final suggestions? Please make all the data you would like to migrate available from the start. We will run the migration only when we’ve received a final, complete data set.
Please contact your Client Success Manager or email@example.com with any questions you might have.
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